Responsibilities
• Manage program of ongoing Web site e-commerce optimization
strategies and improvements, partnering with marketing and sales teams
to increase conversion and sales.
• Show measurable improvements within 6 months of start date.
• Analyze site user flows, product positioning and user experience
research and partner with Web Analyst and marketing teams to test and
improve site sales performance.
• Improve SEO rankings so that IS ranks #1 or #2 on all critical
search key works within 8 months of start date.
• Play a significant role, working with the IS – GTM Director, to
build out a firm wide cross functional team to deliver measureable SEO
results.
• Work with international partners on enhancing SEO and eCommerce
strategies and tactics for global web sites.
• Demonstrated, strong team building skills, with the ability to
“coach” team members into becoming a high performing eCommerce Team
• Cost-consciously manage vendor relationships for SEO and all other
e-commerce initiatives.
• Write and maintain firm-wide SEO best practices handbook.
• Drive growth in a dynamic, fast paced, high growth organization
Job Requirements
Experience/Education
• Bachelor’s degree;
• 7 – 10 years technical leadership experience with eCommerce sites,
managing search engine optimization efforts and driving revenue and
cart optimization efforts.
• Deep knowledge of SEO strategies, tactics, and best practices.
• Strong background in leading e-commerce optimization projects with
measurable improvements.
• Deep, industry demonstrated comprehension with web metrics and web
analytics, from a theory and best practice / application perspective.
• High level technical understanding of web technologies.
• Minimum 7 years e-commerce strategy, planning and execution
experience, with demonstrated ability to build out strategic vision
and then develop / execute against detailed work plans.
• Strong financial and strategic planning skills along with a high
level of understanding of Internet marketing and overall business
development.
• Strong relationship management skills and ability to work across
different functional and internal stakeholder groups.
• Ability to thrive in a fast-moving organizational environment.
• High energy, team-oriented player able to maintain positive, can-do attitude.
• Candidates will need to have strong technical capabilities specific
to SAP, MDM, and other technology “nuances” specific to delivery of
eBusiness capabilities. WebSphere Commerce experience

–
resumes@exicareers.com

BS/BA degree or equivalent. * Prior Sourcing,  Manufacturing or Technology experience * High energy, self-starter capable of recruiting and leading a business Sourcing team.  * Effective communicator with proven influencing skills and ability to drive change across the business.   * Demonstrated ability to work well in a matrix organization.   * Global business acumen with strong financial and analytical skills * Strategic thinker with prior negotiation experience. * Strong customer service focus. * Must be willing and able to travel, including internationally, 20-25% of the time. * Demonstrated experience prioritizing conflicting demands in a fast paced environment with the composure to satisfy multiple and sometimes competing agendas. * Six Sigma certified, MBB Preferred.

Working knowledge of Sourcing, Technology, Supplier Quality and Mfg work processes including NPI, MCTO, Program Reviews and Six Sigma.

Currently, we are seeking qualified candidates for Senior Manager, E-Commerce
to join our Global Information Systems, Global Business Solutions team.

Day to Day (what a typical day or week look like in this role)
As the Sr. Manager E-Commerce (SMeC), you will be responsible for eCommerce
metric tracking and reporting, purchase behavior analysis and web site
customer experience analysis. You will champion data driven insights on
customer behavior, lifetime value and webstore asset persuasiveness
measurement. The Sr. Manager, eCommerce will lead IS’s ecommerce optimization
and innovation strategies across IS web properties. You are a strong
performer with a proven record of relevant accomplishments that reflect a
combination of knowledge, skills, and traits focused on web analytics, Search
Engine Optimization / Search Engine Marketing (SEO/SEM), internet marketing,
and the expertise to build revenue-driven world class eCommerce technology
solutions. The successful candidate will partner with our Global CIO and GIS
leaders to drive site traffic and revenue by improving the company’s organic
search rankings, developing results oriented metrics that enable continuous
process improvement in this area. The Senior Manager of eCommerce will have a
strong background in web, web analytics and ecommerce technology
implementations against industry standard eBusiness requirements. The
successful individual will be a recognized leader within the corporation in
the SEO realm, working with the GIS – GTM Director to take company to the
next level on ecommerce optimization and innovation. The SMeC will also be
responsible for developing an ecommerce optimization strategy and executing on
tactical implementation plans to improve our web sites’ organic search
results. Success in this position will require the ability to take initiative,
meet conversion targets and help increase revenues across all GIS websites.
The successful candidate will have the opportunity to be regarded as a
significant technology contributor throughout the organization.

It is essential that the successful candidate have excellent organizational
and superlative communication and planning skills. The SMeC will be self-
motivated, resourceful, and be able to succeed in a metrics driven, fast paced
environment. The successful candidate will need to effectively manage
multiple priorities, take initiative, and develop and maintain positive
relationships with all stakeholders, with demonstrated abilities to
consistently deliver against all strategic, tactical, and delivery
expectations.

What You Will Do

· Manage program of ongoing Web site e-commerce optimization
strategies and improvements, partnering with marketing and sales teams to
increase conversion and sales.

· Show measurable improvements within 6 months of start date.

· Analyze site user flows, product positioning and user experience
research and partner with Web Analyst and marketing teams to test and improve
site sales performance.

· Improve SEO rankings so that GIS ranks #1 or #2 on all critical
search key works within 8 months of start date.

· Play a significant role, working with the IS – GTM Director, to
build out a firm wide cross functional team to deliver measureable SEO
results.

· Work with international partners on enhancing SEO and eCommerce
strategies and tactics for global web sites.

· Demonstrated, strong team building skills, with the ability to
“coach” team members into becoming a high performing eCommerce Team

· Cost-consciously manage vendor relationships for SEO and all other
e-commerce initiatives.

· Write and maintain firm-wide SEO best practices handbook.

· Drive growth in a dynamic, fast paced, high growth organization

What You Need To Succeed

·

· Bachelor’s degree; Master’s degree optional

· 7 – 10 years technical leadership experience with eCommerce sites,
managing search engine optimization efforts and driving revenue and cart
optimization efforts.

· Deep knowledge of SEO strategies, tactics, and best practices.

· Strong background in leading e-commerce optimization projects with
measurable improvements.

· Deep, industry demonstrated comprehension with web metrics and web
analytics, from a theory and best practice / application perspective.

· High level technical understanding of web technologies.

· Minimum 7 years e-commerce strategy, planning and execution
experience, with demonstrated ability to build out strategic vision and then
develop / execute against detailed work plans.

· Strong financial and strategic planning skills along with a high
level of understanding of Internet marketing and overall business development.

· Strong relationship management skills and ability to work across
different functional and internal stakeholder groups.

· Ability to thrive in a fast-moving organizational environment.

· High energy, team-oriented player able to maintain positive, can-do
attitude.

Organization

Information Technology

Number of Openings

1

SUPERVISOR/SUPERVISOR’S TITLE: CIO,

POSITION PURPOSE: Technical Executive Leadership position to partner with North American Service business teams (US, Canada, Mexico) in developing CRM (Customer Relationship Management) business technology strategies and IT investment portfolio to achieve overall business objectives.  Providing strategic IT and organizational leadership to global Fortune 150 enterprise through development and execution of long range strategic plan. Educate and align leadership on the IT enterprise processes & capabilities related to North American business functions and organization to achieve/exceed business objectives.  Business process scope will include all major NAR Service processes Including Consumer Care, Field Service, Parts and Accessory Sales Distribution.

ESSENTIAL FUNCTIONS:

1. Develop strategy and manage relationships with all geographic and market based Business Unit leadership (VP, Sr. VP, EVP, Pres. Etc), operational teams and steering groups.
2. Promoting awareness of GIS functions and capabilities across broader business enterprise to gain alignment on IT strategy and operations.
3. Development and Executive Leadership of GIS long range CRM strategy and investment portfolio in support of delivering strategic and operational business objectives.
4. Development of external business technology perspective and industry best practice in support of achieving strategic and operational business objectives.
5. Development of strategic business opportunities/priorities, GIS annual operating plan, and annual investment & initiative priorities for the subsequent year in alignment with overall business & IT strategy.
6. Leading critical GIS initiatives through initial conceptualization toll gate and insuring a successful hand-off to GIS Global Business Solutions delivery team.
7. Providing oversight related to project delivery and critical communication to business stakeholders for key programs and initiatives through active participation in steering committees
8. Fiduciary oversight of programs and sustaining investments/costs to deliver business financial objectives.

ADDITIONAL RESPONSIBILITIES:

1. Engage all leaders in developing and promoting an environment of learning and teaching to enable our competitive advantage and optimize our people.  Ensure the best in class performance in leadership, core, operational and functional competencies for all people.
2. Work with Enterprise Architecture (EA) in discovery of new process & system trends that will help solve key business problems and ensure business strategy is following our EA standards, adopting the right technology at the right time.
3. Change leader for GIS strategy and organization. Work with Global Business Solutions/Global Infrastructure project managers and support team to insure proper project definition, execution and support exists.
4. Relationship with IT counterparts in partner organizations (Trade partners, suppliers, etc)
5. Talent and Performance management of supporting team members(per global and regional guidelines)

DESIRABLE QUALIFICATIONS: Technical and/or Business degree is required. MBA Preferred.  Industry Service CRM Program expertise including working knowledge of global supply & demand processes, working knowledge of data management and system software technologies a plus. Strong influencing, leadership and interpersonal skills required.  Strong analytical skills, experience solving practical issues and engaging teams of multiple process partners to consensus.  Excellent knowledge of business tools such as financial analysis, process design and productivity measurements. SAP Global CRM Leadership Deployment Experience Preferred.

As the Sr. Manager E-Commerce (SMeC), you will be responsible for eCommerce metric tracking and reporting, purchase behavior analysis and web site customer experience analysis. You will champion data driven insights on customer behavior, lifetime value and webstore asset persuasiveness measurement.  The Sr. Manager, eCommerce will lead IS’s ecommerce optimization and innovation strategies across IS web properties.  You are a strong performer with a proven record of relevant accomplishments that reflect a combination of knowledge, skills, and traits focused on web analytics, Search Engine Optimization / Search Engine Marketing (SEO/SEM), internet marketing, and the expertise to build revenue-driven world class eCommerce technology solutions.  The successful candidate will partner with our Global CIO and IS leaders to drive site traffic and revenue by improving the company’s organic search rankings, developing results oriented metrics that enable continuous process improvement in this area.  The Senior Manager of eCommerce will have a strong background in web, web analytics and ecommerce technology implementations against industry standard eBusiness requirements. The successful individual will be a recognized leader within the corporation in the SEO realm, working with the IS – GTM Director to take company to the next level on ecommerce optimization and innovation. The SMeC will also be responsible for developing an ecommerce optimization strategy and executing on tactical implementation plans to improve our web sites’ organic search results. Success in this position will require the ability to take initiative, meet conversion targets and help increase revenues across all IS websites. The successful candidate will have the opportunity to be regarded as a significant technology contributor throughout the organization.

It is essential that the successful candidate have excellent organizational and superlative communication and planning skills.  The SMeC will be self-motivated, resourceful, and be able to succeed in a metrics driven, fast paced environment.  The successful candidate will need to effectively manage multiple priorities, take initiative, and develop and maintain positive relationships with all stakeholders, with demonstrated abilities to consistently deliver against all strategic, tactical, and delivery expectations.

Responsibilities

• Manage program of ongoing Web site e-commerce optimization strategies and improvements, partnering with marketing and sales teams to increase conversion and sales.
• Show measurable improvements within 6 months of start date.
• Analyze site user flows, product positioning and user experience research and partner with Web Analyst and marketing teams to test and improve site sales performance.
• Improve SEO rankings so that IS ranks #1 or #2 on all critical search key works within 8 months of start date.
• Play a significant role, working with the IS – GTM Director, to build out a firm wide cross functional team to deliver measureable SEO results.
• Work with international partners on enhancing SEO and eCommerce strategies and tactics for global web sites.
• Demonstrated, strong team building skills, with the ability to “coach” team members into becoming a high performing eCommerce Team
• Cost-consciously manage vendor relationships for SEO and all other e-commerce initiatives.
• Write and maintain firm-wide SEO best practices handbook.
• Drive growth in a dynamic, fast paced, high growth organization

Job Requirements

Experience/Education

• Bachelor’s degree;
• 7 – 10 years technical leadership experience with eCommerce sites, managing search engine optimization efforts and driving revenue and cart optimization efforts.
• Deep knowledge of SEO strategies, tactics, and best practices.
• Strong background in leading e-commerce optimization projects with measurable improvements.
• Deep, industry demonstrated comprehension with web metrics and web analytics, from a theory and best practice / application perspective.
• High level technical understanding of web technologies.
• Minimum 7 years e-commerce strategy, planning and execution experience, with demonstrated ability to build out strategic vision and then develop / execute against detailed work plans.
• Strong financial and strategic planning skills along with a high level of understanding of Internet marketing and overall business development.
• Strong relationship management skills and ability to work across different functional and internal stakeholder groups.
• Ability to thrive in a fast-moving organizational environment.
• High energy, team-oriented player able to maintain positive, can-do attitude.

Candidates will need to have strong technical capabilities specific to SAP, MDM, and other technology “nuances” specific to delivery of eBusiness capabilities.  WebSphere Commerce experience